Shipping conditions

The items purchased on this website will be sent to the Balearic Islands and the peninsula through courier, mainly.

The conditions for shipping to the Balearic Islands and the Peninsula are the following:

  • Shipping to Balearic Islands: Delivery time in 3 working days as long as it is available in the workshop.
  • Shipping to Peninsula: Delivery time in 5 working days as long as it is available in the workshop.

For shipments to Canary Islands, Ceuta, Melilla or International Contact us in Email Hello @menorcaflower.com Where we will inform you about rates and delivery times.

There is a possibility of collection in the workshop at no additional shipping cost.

Menoca Flower assumes no responsibility when the delivery can not be made as a consequence that the data provided is inaccurate or incomplete, or when the delivery can not be made due to the absence of the recipient.

To avoid incidents in delivery (erroneous addresses, impossibility of finding someone at home, etc.), it is essential to correctly complete the form being advisable to fill in the box relative to the contact telephone.

Return policy

To return a product, it has 7 calendar to count from the reception of the order.

You must send a email hello @menorcaflower.com> Indicating the intention of returning the product, as well as the reason for the return.

All products must be returned in perfect condition, with the packaging and labeling intact and together with any accessory related to them.

The products they should not have been used, Neither have suffered any type of deterioration by a minimum, otherwise, it will not be subject to change or reimbursed.

The cost of Return In charge of the person who buys.

Under no circumstances will we accept returns sent to proper costs, nor will we reimburse the shipping cats. What we receive the refund It will proceed to the reimbursement of the amount.

All the products are reviewed before leaving our workshop, but in the event that the buyer receives a wrong order or defective product, You must contact us Immediately by sending an email to the address hello @menorcaflower.com>, within a maximum period of 48 hours, Letading the error or defect and your personal data.

Prices and taxes

All our prices include the VAT, according to Spanish legislation.

Information about flowers preserved

They are flowers cultivated and naturally collected to those who submit them to a Preservation or stabilization treatment Based on the application of several compounds between which the keratol stands out. In this way, the flowers get a natural freshness for several years, without immediately affecting heat and humidity.

The flowers, even being the same color, the tinted tone to another vary, Because you work with natural flowers.

The colors of the petals and flowers will be able to have variations of the product photo on the web to natural.